• Organisational analysis

• Customer analysis (satisfaction and loyalty)

•  Satisfaction analysis

• Team tests, Belbin

• Enneagram test

• 360 degree management analysis

• DISC analysis etc.

• Plenary training

• Workshops

• Sparring individual/group

• Train-the-trainer concepts

• Coaching and mentoring individually and with management groups

• On-the-job-training

• Shared learning

• Development of the management group in relation to:

- Culture and values